Utility Outsourcing: Proceed With Caution, Natural Gas & Electricity, Brad Kitchens,
Utility outsourcing activity has continued at a steady, albeit slow pace. Many expected recent BPO and ITO transactions to create some meaningful momentum. It has not happened - at least not yet Read more to find out.
This is a preprint of an article published in Natural Gas & Electricity (c) 2007, January, Wiley Periodicals Inc.