Generation System Dispatch Reporting - Case Studies

ScottMadden helped a large energy generation company review system dispatch reporting processes to improve communications.

The client's complex relationships and organization structure made performance-related communications to meet uncertain load and system conditions challenging
Software processes and reports were in a state of flux because the client was implementing new software for unit commitment and dispatch
The client depended on external entities for significant amounts of data to run the day-ahead unit commitment plan. The timing and quality of these inputs had a significant impact on the client's processes and reporting
Executive-level senior management was unable to obtain key performance information because existing data was too detailed or formatted incorrectly

Interviewed individuals throughout the organization to understand the current state and determine organizational reporting needs
Evaluated existing IT systems and mapped data flows used in commitment and dispatch decisions
Benchmarked current dispatch reporting process against other utilities
Conducted working sessions across different groups to develop a common understanding of the reporting problems and to agree on possible solutions
Developed recommendations and a roadmap for systems functionality, processes, and post-dispatch reports

Delivered a strategic and operational assessment of the client's current systems and processes
Streamlined dispatch reporting process to allow senior management access to information they required
Improved communication among various groups and key participants of the system dispatch and post-dispatch reporting process
Developed a roadmap for future improvements in processes and systems. This roadmap will help the client plan next steps and future expansion

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