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Conferences & Events
Shared Services Summit West
Caleo Resort & Spa, Scottsdale, AZ
September 18-22, 2006
For the 10th year in a row, ScottMadden is a sponsor of the Shared Services Summit West produced by IQPC. The Summit West is a perfect opportunity for seasoned shared service professionals or for those new to the profession to examine their plans and operations against leading practice shared services. The Summit West has an excellent mixture of case studies, leading practices and expert insight that you will find useful in applying to your operation. In addition to sponsoring, ScottMadden will be presenting a key note speech, serving on an expert panel and providing three in-depth, content rich, practical workshops over the course of the conference:
KEYNOTE SPEECH
"The Voice of the Customer! Shared Services Viewed From the Outside" Samuel Poston
PANEL
"Maximizing Shared Service Agility-Pulling on Change & Process Management Levers" Samuel Poston
WORKSHOPS
Shared Services 101: The Fundamentals of Designing, Building and Implementing a Shared Services Organization
This workshop is for those SSO’s who are in the planning, designing or early implementation stages. This workshop will review leading practices and provide participants with tools and methodologies to implement a successful SSO. We will discuss strategy, service delivery model and infrastructure, available technologies, governance structures and measurement. ScottMadden partners leading the workshop: Samuel Poston, Scott Manning, Walt Simpson, Brad DeMent and Doug Utley
Evaluating Your Mature Shared Service Organization/Operation to the Next Level of Performance to Provide Greater Value to Your Company
This workshop is considered a Master Class and is five hours in length, providing the opportunity for participants to compare their SSO against leading practice SSO’s and develop a detailed work plan for improving their operation. This Master Class will leverage the depth and experience of the participants by sharing their lessons learned. This workshop will examine in detail how to create greater shareholder value for the company through shared services. ScottMadden partners leading the workshop: Samuel Poston, Walt Simpson, John Sequeira
Designing and Integrating a Governance Model for Your Shared Services Organization
This workshop closely examines the issue of governance in the shared services delivery model. A clear governance model creates the environment for the SSO to operate efficiently and effectively within the corporation. This workshop examines various models, the pros/cons of each and personal guidance from ScottMadden consultants on improving your governance. ScottMadden partners leading the workshop: Brad DeMent and John Sequeira
For a detailed brochure on the conference
As a conference sponsor and presenter, we are able to offer a special 30% discount off the conference registration fee. For groups of five or more, a 50% discount is available. To receive this preferred pricing, just contact ScottMadden.