News & Research:
Conferences & Events
Shared Services Week 2008
Omni Orlando Resort at Champions Gate
Orlando, FL
March 30 ? April 3, 2008
ScottMadden is the title sponsor of the 12th annual Shared Services Week conference presented by the International Quality & Productivity Center (IQPC). The Shared Services Week will showcase the best practices and most innovative ways to run a shared services organization. This year’s conference features five different tracks to provide topics of interest for new, mature, and global shared services organizations. ScottMadden will be hosting workshops and making presentations over the five day conference:
- SS101 – The Fundamentals of Designing, Building, and Implementing a Shared Service Operation
- SS201 – Taking a Shared Service Operation to Higher Levels of Performance and Economic Contribution
- Keynote Address – Shared Services Strategic Plans: The Mechanism to Drive Change, Performance Improvement and Growth in Your Shared Services Organization
As a conference sponsor and presenter, we are able to offer a special 40% discount off the conference registration fee. To receive this preferred pricing, just contact ScottMadden.
Master-Class A
SS101 – The Fundamentals of Designing, Building, and Implementing a Shared Service Operation
1:00p.m. – 6:00p.m., Sunday, March 30, 2008
ScottMadden’s shared services leadership team will conduct an interactive, highly practical workshop that walks participants through the conceptual stage of shared services to the “go live” implementation. The class will include proven methodologies and tools for companies that are just starting their shared service journey and for those who are in the early stages. The class will include case studies where clients will provide real lessons learned from their experiences.
Workshop Leader:
Sam Poston
Pre-Conference Workshop I
SS201 – Taking a Shared Service Operation to Higher Levels of Performance and Economic Contribution
11:15a.m. – 2:15p.m., Monday, March 31, 2008
This workshop is designed for those SSOs that are operating and looking for ways and means to improve, grow, and add more value to their companies. ScottMadden will leverage the firm’s extensive leading practice database to assist participants in developing specific action plans. This highly interactive workshop will provide participants the opportunity to share experience and build their professional network. The workshop will also present a basic assessment process for examining their service delivery model options, including in-sourcing, outsourcing, near shoring, off shoring or a hybrid answer.
Workshop Leaders:
Sam Poston
Walt Simpson
John Sequeira
Main Conference Session – Keynote Presentation
Shared Services Strategic Plans: The Mechanism to Drive Change, Performance Improvement and Growth in Your Shared Services Organization
9:10a.m. – 10:00a.m., Tuesday, April 1, 2008
Sam Poston and long-time client John Bauer, Vice President of Shared Services for Warner Brothers Entertainment Group, will jointly address all conference participants about shared services strategic plans. The presentation will describe how to develop and implement a successful strategic plan and how a strategic road map is essential for focusing resources and achieving the goals of the shared services organization. The presentation will feature Warner Brothers’ successful approach to strategic planning.
Presenter:
Sam Poston