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Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

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2025 Corporate Responsibility Report

Report

ScottMadden, Inc. is proud to announce the release of its seventh annual Corporate Responsibility Report, highlighting our unwavering commitment to environmental, social, and governance issues.

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The Energy Industry Update: Power Brief – Spring…

Energy Industry Update

As the energy industry moves further into 2026, a convergence of policy uncertainty, accelerating load growth, and increasing affordability pressures is reshaping the development of U.S. energy…

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NXT GEN® Safety and Training Modernization for Distribution…

Case Study

We recently helped an electrical service provider to update their field safety and workforce training and development, leading to enduring safety performance improvements.

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Nuclear Instrumentation & Control Modernization Strategy and Business…

Case Study

ScottMadden helped an industry research lab to gather data, model future-state outcomes, and build a business case for nuclear fleets with outdated equipment to modernize their instrumentation…

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The AI-Enabled HR Service Delivery Model

Article

ScottMadden is confident there will be an intentional combination of human and digital labor (AI + automation) to deliver on-demand, personalized support for customers while also enabling…

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AI Business Case for Nuclear Operations Efficiency

Case Study

ScottMadden recently completed a comprehensive business case for a nuclear power plant, exploring the potential impact of AI integration in engineering operations. Explore the project outcomes.

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Training for High-Risk Tool Usage with NXT GEN®

Case Study

Improving field safety for utility workers starts with quality training. Our NXT GEN® tool can be used to develop engaging resources for workers.

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OT Cybersecurity Risk-Based Prioritization and Governance

Case Study

Our experts recently supported a large generation fleet in building their OT cybersecurity policy, applying risk-based prioritization and governance principles, based on the NIST framework. Read more…

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Federal Funding

Pillar

ScottMadden offers end-to-end support for federal funding of utility capital projects, from program and project design, opportunity identification, and application to compliance, reimbursement, and project and program…

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Accelerating AI Adoption in Supply Chain Through Rapid…

Article

When the demand for quick returns meets the need for clean data, clear governance, and strong technical foundation, supply chain leaders can rely on rapid prototyping of…

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designing-an-ai-enabled-shared-services-model-post-image

Designing an AI-Enabled Shared Services Model

Article

Organizations that continue to layer AI onto legacy structures may improve individual tasks, but they will miss the larger opportunity to redesign service delivery around digital labor,…

READ MORE