Practice Areas: Energy Industry
Energy Delivery and Utility Marketing
Energy companies have a renewed focus on core business, back-to-basics strategies and a concentration on the fundamentals of operations such as energy delivery. Energy delivery facilities, however, are facing a history of chronic under-investment, which has led to performance challenges and the need for new capital spending. As the demand for electric power continues to rise, so too does the expectation of even more highly reliable service. Electric utilities are facing an unparalleled challenge in terms of conflicting demands to improve reliability and return on investment while reducing operation and maintenance costs. To successfully navigate this quandary, a multitude of information is required to evaluate, prioritize, plan and manage maintenance and capital expenditures. The results of an asset management program are only as good as the weakest link in the chain of data, analysis, planning and execution.
"ScottMadden people can dive in, get the work done, and deliver results in the time it would normally take us to introduce consultants to our team."
- ScottMadden energy consultants can help you deliver energy reliably, efficiently, and cost effectively by providing:
- Business Planning—We can help you institute a structured planning process that focuses the organization on the business of energy delivery; closing gaps in cost, operational and revenue performance.
- Utility Marketing—We can develop customer segment strategies to increase margin contributions and grow loyalty.
- Customer Focused Operations—We can help you gain a better understanding of customer expectations and loyalty and link this value to internal operating measures and practices.
- Key Performance Indicators / Benchmarking—We bring deep knowledge and skill to achieve the greatest value from the key performance indicator and benchmarking process by understanding and leveraging the basis behind the numbers.
- Utility Asset Management—We can work with you to develop strategies, organizational structures and performance management approaches to help achieve your asset performance goals.
- Technology Assessment—We combine technical skills, a business perspective and deep industry knowledge to help you address technology issues and develop effective strategies and implementation plans.