ScottMadden - Management Consultants
Practice Areas: Outsourcing

Outsourcing Strategy and Business Case Development

Anytime a company adopts an outsourcing strategy, it can be daunting. Questions arise.

  • What are strategic outsourcing risks and benefits?
  • What, when and where should we outsource?
  • What is the impact of outsourcing on operations?
  • How do we develop an outsourcing business case?
  • How do we define outsourcing success?

While these questions are typical, the answers are not as easy. A company's culture, values and history together create a unique backdrop against which an outsourcing strategy must be evaluated. Whether it is a one-time event for a narrow scope or a wholesale outsourcing of critical functions, ScottMadden can assist your company by employing a structured process to answer the questions above and develop a strategy for outsourcing, in-sourcing, or co-sourcing.

Once the objectives and strategy are set, we can guide you through the process of developing an outsourcing business case that accurately conveys the benefits, costs and risks associated with your project. The business case is a critical tool for building consensus, gaining approval, determining scope, negotiating the deal, and tracking and evaluating the success of the relationship. ScottMadden's experienced consultants' preparation strategies can help you ensure your outsourcing strategy is clear and your analysis accurately reflects the benefits and risks associated with your project.