Practice Areas: Shared Services
Human Resources Shared Services
An increasing number of companies are asking their human resources (HR) functions to assume larger and more strategic roles—without increasing costs. To meet these demands, many HR functions are moving to hybrid frameworks that include centralized and decentralized services. In advanced frameworks, an organization's HR function operates shared services for administrative, transactional and programmatic activities.
ScottMadden began as a consulting firm with HR as a core specialty. As such, we have a dedicated human resources practice that consults across a wide range of industries. Within HR shared services, we work in strategic and tactical capacities, including strategic planning, service delivery design and implementation, organization design, shared services design and implementation, service center build and launch, merger integration, cost reduction, process redesign, business case development, technology selection, and outsourcing.
As recognized experts in human resources shared services, we frequently chair and present at top shared services conferences, including the IQPC's Shared Services West and Shared Services Summit.