When you begin to think about changing your delivery model, one of your first questions is likely, “where do I start?” Whether you are considering a shared services model, have implemented a shared services model you wish to improve, or are interested in making other changes to your delivery model and staffing levels, understanding who does what work is critical in determining the right solution.
To gain valuable insight into your organization’s operations, contact us.
Watch this short video introducing ScottMadden’s Work Activity Assessment.
