Talent Acquisition Challenges: Leveraging AI Technology
ScottMadden works with many companies to help them determine the most appropriate software platforms. Contact us to learn how we can help support your digital solutions.
At a Glance
Requirements Gathering
Gathered requirements from the many TA customers:
- Hiring managers
- TA subject matter experts
- HR tech administrators and owners
Vendor Selection
Facilitated a comprehensive vendor selection process that included:
- Request for proposal
- Due diligence
- Implementation planning
- Vendor selection
Impact
ScottMadden’s assistance helped the client to:
- Host more than 400 events nationwide
- Schedule interviews with nearly 30,000 candidates in less than three minutes per candidate
- Send more than 300,000 messages to candidates
Challenge
A food service and facilities management organization faced challenges hiring 80,000 candidates a year. ScottMadden led an assessment of the talent acquisition (TA) organization and discovered low candidate conversion rates, non-efficient processes, and opportunities for enhanced candidate experience. Although there was significant web traffic to the organization’s “Careers” page, the 1.2 million unique visits translated to only 220 applications.
Process
- Gained a deep understanding of the client’s processes, metrics, business model, and demands
- Gathered requirements from the TA customers—hiring managers, TA subject matter experts, and HR technology administrators and owners
- Developed requirements that focused on specific functionality that resolved the identified challenges and aligned with the organization’s HR technology roadmap
- Identified solutions that were experimental and scalable with low implementation efforts that could quickly yield a high value
- Facilitated a comprehensive vendor selection process, from issuing the request for proposal through final vendor selection, due diligence, and implementation planning
Result
- Selected Paradox, a leading conversational AI recruiting software, which met and exceeded the functional requirements and the client’s expectations
- Collaborated to develop a roadmap to expand the use cases and scale adoption of the new technology across the enterprise
- To date, the organization has hosted more than 400 events nationwide and has scheduled interviews with nearly 30,000 candidates in less than three minutes per candidate
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Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.