Courtney Jackson has 25 years of consulting experience, focusing the last 20 years in corporate services. Areas of expertise include HR and financial management; operating model strategy, design, implementation, and optimization; global business services; HCM technology evaluation and implementation; project and change management; operations improvement and process redesign; and organization design, restructuring, and governance. Her experience spans higher education, healthcare, aerospace and defense, entertainment, retail, real estate, and manufacturing. Prior to joining ScottMadden, she worked at PricewaterhouseCoopers, consulting on corporate dispute litigations within the United States, Switzerland, and Australia. Courtney received an M.B.A. at the University of North Carolina Kenan-Flagler Business School and a B.S. in commerce, with a minor in French, from the University of Virginia.