Mitigating Risks in System Implementation
Thorough testing before taking a system live mitigated business risks and ensured configurations, data, system functionality, and external integrations were aligned for our client.
Comprehensive Scenarios
- Confirmed testing scope and addressed critical business requirements and needs
Data Validation
- Ensure converted data is accurate and compatible with downstream applications
User Acceptance
- Validate functionalities and training materials for end users
Challenge
Our client faced a complex application testing process due to multiple system integrations. We collaborated with their subject matter experts to define test scenarios and generate accurate test data. Navigating the need for data masking added to the complexity, especially in areas like HR, payroll, finance, and operations. Together, we ensured seamless testing across internal configurations, data integrations, payroll parallel testing, and user-acceptance phases.
Process
- Expert Guidance: Helped our client make strategic decisions, turning their technology investment into a business success.
- Test Planning: Worked with Business Area Leads (SMEs) to create test scenarios and associated test data that validated business requirements.
- Testing Efficiency: Coordinated team training and used dashboards for progress tracking.
- User Engagement: Engaged a diverse group of end-users early to reflect realistic workflows and empower functional leads to provide ongoing leadership throughout the project.
- Change Management: Communicated with stakeholders to ensure smooth transition and effective testing execution
Considerations
- Comprehensive scenarios to test data flows
- Test data accuracy
- End-to-end configuration testing execution
- Encryption
- Tester selection and feedback
- Proper documentation and instructions for HCM software users
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