About

The ScottMadden Difference

At ScottMadden^®, we work to earn our clients’ trust every day by delivering unparalleled consulting services – Smart, Focused, Done Right^®.

Regardless of the nature of the project, we take pride in consistently delivering an exceptional consulting experience that addresses the unique challenges of each client. We achieve this by partnering with our clients and providing active collaboration, and an open exchange of ideas by hands-on consulting teams.

We hold ourselves to high standards through a belief that client success is the best measure of our own success. ScottMadden helps you to meet the future with confidence.

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Mission

ScottMadden is a general management consultancy established to provide high-quality, objective advice and support to help our clients solve their most difficult problems. In our work, we will always take the long view of the greater good for our clients.

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Vision

We will be known for the quality of our services and the integrity of our relationships. Our people are the foundation for this quality and integrity. The Firm and our culture are based on mutual respect and trust for one another, which drives client success. If our clients are successful, we will enjoy lasting and productive relationships with them.

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Values

Our success is the direct result of our people. The work of all employees will be guided by these values:

We will be accountable to our clients and each other and operate in a manner that conveys a genuine focus on service founded on mutual respect and trust
We will place the long-term good of our clients above our own interest and conduct our business ethically with humility, empathy, and fairness
We will exceed our client’s expectations, we will do what we say we will do, and we will do it extraordinarily well
We will each be stewards of ScottMadden’s reputation, and we will preserve and enhance it
We will maintain a challenging, diverse, and inclusive work environment centered on client success while promoting collegiality, creativity, responsibility, and an overall esprit de corps

Our Leadership

Built on Integrity. Forged by Experience. Fueled by Vision.

At ScottMadden, we believe management consulting is more than just producing a report. We provide an exceptional consulting experience across every facet of the engagement. Driven by the example of our leadership team, our consultants are focused on delivering value, listening to the needs of our clients, and rolling up our sleeves to get to work with a sense of humility. We are honored and privileged to work with our clients – not the other way around.

Meet Our Experts

ScottMadden's Leadership team featuring (from left) Jerred Crosby, Courtney Jackson, Brad Kitchens, Brad DeMent, and Andy Flores.

Learn More About ScottMadden

A History of Trust

Our success comes from working side-by-side with our clients, helping them identify the right solution for each challenge. Doing it all with integrity, tenacity, and a genuine passion for the work is what sets us apart. We pride ourselves on our collaborative approach—truly engaging clients, working side-by-side to produce results. One of the keys is flexibility in our service delivery. ScottMadden’s consultants sit down with each client to determine their needs and then personalize the work to focus on the things most important to the company’s success. We do more than just solve problems—we solve the right problems in the right way. Putting the clients’ needs first, every time, this approach is the heart of our firm.

When clients engage ScottMadden, they work with genuine people who know what they are doing and love doing it. The pride of 40+ years of a job done right is only matched by the excitement of what the future holds.