Case Studies

ScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business—all while preserving legacy operations…

ScottMadden supported a distribution cooperative in addressing talent and power supply challenges, aligning leadership around strategic imperatives, and positioning a new fiber business, while preserving legacy operations…

By combining data-driven facility scoring, transaction benchmarking, and delivery cost modeling, we identified $3.5+ million in annual savings opportunities while maintaining service levels for a large integrated…

ScottMadden helped an upstream oil and gas company reduce inventory costs and enhance spare-parts readiness by deploying advanced analytics tools and targeted recommendations

Learn how ScottMadden helped a global package delivery company bring its accounts receivable department into alignment to support enterprise goals.

Read how ScottMadden helped a leading credit card company design a global shared services delivery model, build a business case, and make a plan for implementation.

Read how ScottMadden helped a rapidly growing client bring their new, global locations into alignment with the business and provide finance services at scale.

Learn how ScottMadden helped our client implement a finance shared services center, to enable more than $15 million in annual savings.

ScottMadden helped our university client improve their multifunction shared services by sharing our expertise and knowledge of leading practices for cost savings and efficiency.​

ScottMadden designed and implemented an integrated faculty hiring model at a public research university, streamlining processes, optimizing technology, and reducing time-to-hire to improve efficiency and support faculty…

ScottMadden worked with a large higher education and healthcare institution to unify and streamline their holistic people strategy.

Our client leveraged the work activity assessment three times in their transformation journey to identify areas of inefficiency, determine effectiveness of changes that had been implemented, and…

Thorough testing before taking a system implementation live minimized risk and ensured data, system functionality, and external integrations were aligned for this client.

Use StockStatus to proactively identify potential material-related issues and the enhance decision-making capabilities, ensuring the timely execution of projects and reduced operational disruptions.

The LeadAhead Planner solution provides enhanced SKU-level demand planning around key long-lead materials and set a foundation for ambitious asset growth.

Make the smart move toward efficient inventory management with OptiStock—where accuracy meets efficiency.

With PreciseSpace Forecaster, step into a future where your storage space is strategically utilized and treated as an asset, driving efficiency and cost savings across your operations.

A national laboratory was experiencing significant and sustained growth, and the human resources function was challenged to adjust the organizational and systematic infrastructure to support the volume…

ScottMadden partnered with the CEO and executive team of a generation and transmission cooperative to align with the board of directors on a 10-year strategy.

ScottMadden worked with an energy client that needed to improve its IT team’s capabilities to address the complex challenges facing the electric system in its region.

A multibillion-dollar integrated energy company needed to address a trend of increasing costs for human capital and related spending. ScottMadden was engaged to help set targets and…

A newly merged Fortune 500 company in the consumer-packaged goods industry needed to consolidate HR data systems to achieve planned synergies. The client engaged ScottMadden to advise through the selection…

A Fortune 50 home improvement retailer was challenged with a legacy HR information system (HRIS) that was nearing end of life. The client engaged ScottMadden to determine functional…

ScottMadden conducted the build and launch of HR and payroll shared services for four diverse divisions of a large entertainment and broadcasting company.

ScottMadden implemented a finance shared services operating model for a $12 billion global wood products manufacturer. This shared services implementation included the standardization, centralization, and automation of the AP…

ScottMadden was engaged by a global printing company to develop a design and business case, recommend a location, and secure economic benefits for its LATAM global business service…

A large investor-owned utility was interested in conducting a current state assessment to assess its organization and practices against other companies, provide an understanding of what EH&S activities…

A large state university sought to improve institutional effectiveness and strengthen its culture of service by ensuring that academic support activities and business practices were efficient, responsive, and…

This case study explores how ScottMadden assisted a public research university in transforming their shared services to manage their administrative costs and improve their customer service levels.

Healthcare organizations are faced with numerous HR-related challenges and ScottMadden is here to help. This case study explores how VCU Health System achieved improved results with a…

ScottMadden helped the nation’s largest for-profit hospital system with challenges they were facing with their newly implemented recruiting administration function. With nearly 40,000 new hires annually across the…

A food service and facilities management organization faced challenges hiring 80,000 candidates a year.

ScottMadden assisted a large Midwestern investor-owned utility to improve its supply chain organization’s strategy, governance, and operations including the supply chain organization’s relationship to the business units…

This case study reviews how ScottMadden developed an end-to-end procure-to-pay model that could accommodate the expected growth of an organization.

With the changing environment in higher education and healthcare, this top-20 private research university was facing a situation common to many higher education institutions—ensuring operations are optimized…

A midsize healthcare organization was experiencing employee dissatisfaction around perceived pay inequities. The company wanted to understand if compensation gaps existed across demographics, positions, departments, etc. and…

ScottMadden partnered with a Fortune 100 pharmaceutical company to determine how well its procure-to-pay (P2P) practices compared with those of leading organizations. ScottMadden then developed recommendations designed…

ScottMadden partnered with a multifunction shared service organization (SSO) in the entertainment industry to assess its security practices. This case study reviews managing information security risks in…

ScottMadden was engaged by the international accounting and finance functions of a Fortune 20 telecommunications company to evaluate and design a global business services model. This case…

This case study reviews how ScottMadden assessed and made recommendations to improve the talent retention and recruitment of a client's Instrumentation and Controls professionals.

ScottMadden worked with a global defense company to implement an HR service center (HRSC) for all nine business units.

ScottMadden was engaged to evaluate and implement shared services for a top multinational defense, security, and aerospace company. This case study reviews a finance shared services implementation…

A not-for-profit, academic healthcare system embarked on a journey to transform their HR department. As part of the transformation, HR leadership wanted to promote individual development, while…

A leading private research university was navigating its journey to futurize its HR function, which consisted of more than 120 employees, streamline work, ensure compliance, and better…

ScottMadden partnered with a large energy provider to align its security program with the NIST Cybersecurity Framework (CSF).

This case study reviews how ScottMadden helped a large Canadian research university design and implement an innovative, horizontally and vertically integrated shared services model across human resources,…

A large, municipally owned utility sought assistance with an assessment of its supply chain function. ScottMadden was engaged by the client’s executive management team to complete the…

A medical product and service company was focused on growth on a global scale and wanted to standardize service, improve administration of global processes, centralize administrative tasks,…