Overview The advancements in artificial intelligence (AI), combined with the tremendous popularity of messaging apps, have increased the use of virtual agents (VAs) as conversational tools in back-office functions. VAs are an important component of the digital...
Introduction As clean energy standards and net-zero CO2 emission commitments accelerate across the United States, utilities and other stakeholders are focusing on the transmission challenges associated with achieving these aggressive goals. Indeed, a robust long-haul...
Operational technology (OT) is a mission-critical function that must increasingly respond to industry changes. The traditional OT model distributed OT responsibilities across operating areas, embedding these responsibilities within engineering functions. While this...
INTRODUCTION Barcodes and other automatic identification and data capture (AIDC) technologies are ubiquitous in everyday life. They are found everywhere from grocery stores to passports because they are mature, proven, and less expensive than they once were....
Electric transmission is a critical part of the energy industry, posing many challenges to meeting the clean energy goals of states, cities, utilities, and private corporations. The new high-voltage transmission will be critical to integrating large-scale renewable...
