At EUCI’s Negotiation and Purchasing Strategies for Gas-Fired Power Generation Equipment Conference, a partner at ScottMadden, discussed major trends in the large power generation equipment market. The U.S. electric generating fleet has been undergoing major...
Innovative Solutions Robotic Process Automation (RPA) is being used by many organizations as an innovative way to improve business performance and gain process efficiency. RPA is a technology solution that allows you to automate repetitive, rules-based processes...
How HR Shared Services Can Help You Handle the Next Crisis The Impact of a Pandemic While the experts are learning more and more each day, no one can say with certainty when the COVID-19 pandemic will end. What is likely, however, is there will be lasting impact on...
Are you considering transforming your service delivery model but are unsure about what capabilities and tools to include at launch? Have you been considering advancing your existing shared services center or contact center to the next level by implementing chat...
