Transformative shifts in customer expectations, advances in technology, and changes to the generation mix are driving utilities to reassess how they plan and operate their smart grid and whether they have the appropriate set of tools and technologies to do so....
As finance leverages the benefits of shared services for its business customers and the enterprise at large, the model is undergoing constant change. This report shares the latest trends in finance services – presenting the main areas leaders are focusing on to evolve...
As decarbonization efforts continue to proliferate, electric vehicles (EVs) are widely seen as essential to meeting state and local clean energy goals. However, in order to meet the charging needs of EVs, a significant charging infrastructure still needs to be...
Over the past few years, diversity and inclusion (D&I) initiatives have moved from basic compliance reporting to business-critical strategies that unlock workforce potential and deepen the connection with customers. Keep in mind that D&I encompasses a wide...
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the Finance Shared Services Benchmarking Study. This study covers both trends and benchmarks,...
