How to determine which framework to use for effective ESG reporting The prevalence of corporate reporting on environmental, social, and governance (ESG) topics has grown substantially over the past nine years. In 2019, 90% of companies in the S&P 500 published...
The Customer Experience: Setting up the Problem In the past two decades, technology disruptions have dramatically shifted customer expectations in the marketplace. Thanks to interactions with best-in-class customer-centric products, services, and applications,...
We will get past this at some point. When exactly is still unknown and likely to vary by region, state, or metropolitan area. Another key unknown is this: What aspects of the utility business model will resemble what we remember and what aspects will have changed for...
Using HR Data to Identify and Retain Critical Talent An Introduction to a Common Problem Companies in competitive markets face a multitude of challenges related to their critical talent. Chief among these challenges is high turnover rates for in-demand and skilled...
OVERVIEW A second wave of coal plant closures is projected across the United States in the next five to ten years. The first wave began in the early 2000s and was driven solely by economic considerations. The coming second wave will be driven by similar economic...
