Many businesses have transformed their HR services through strong leadership, technical innovation, and support from outside partners. ScottMadden has partnered with countless organizations, providing solutions and tools to help rebuild their service models and...
As the shared services landscape becomes more competitive, back-office process owners are under increasing pressure to improve. Business leaders are faced with the challenge of cutting costs, increasing efficiency, and providing high-quality work. Traditional...
The P2P process is the combination of two enterprise business process segments that are often managed by different business areas. ScottMadden has found it helpful to think in terms of upstream processes—the world of sourcing and purchasing—and downstream...
Companies are exploring and implementing technologies, like Robotic Process Automation (RPA), to improve performance across their organizations and extend the value of their business models. In fact, the RPA market is expected to grow to $1.2 billion by 2021 at a...
Introduction On December 13, 2018, the New York Public Service Commission (PSC) issued an Order[1] setting energy storage targets for New York state and establishing policies to drive energy storage development. The Order enacted many of the recommendations from the...
