Catalyzing Change Within a Large Private University
ScottMadden frequently helps clients successfully manage and enable change throughout their organizations. Contact us to learn how we can help support your change enablement projects.
At a Glance
Stakeholder Conversations
Facilitated monthly change agent network meetings, bi-weekly huddle meetings, and organic touchpoints for leaders through coffee chats and office hours
Employee Feedback
Administered pulse surveys and led engagement sessions to incorporate feedback from 120+ HR community members and ensure that every employee’s voice was heard
Tangible Results
Increased the number of employees who aligned with HR’s vision for the future by 22% over a four-month period
Challenge
A leading private research university was navigating the journey to futurize its HR function of more than 120 employees, with a goal to streamline work, ensure compliance, and better support the university. However, a lack of alignment to these goals among HR workers, as well as the challenges brought on by the global pandemic, hindered the project team’s ability to implement change successfully. ScottMadden was engaged as a change management partner to help create a shared level of understanding and build trust among the HR department.
Process
- Introduced feedback loops to gather and centralize all feedback data, analysis, and information
- Hosted leader alignment workshops to share the programmatic approach and equip leaders and managers
- Organized a change agent network to expand the program’s reach
- Assessed employee voice and buy-in through surveys, engagement sessions, and focus groups
Result
- Grew employee’s overall understanding of the future HR vision by 22% over a four-month period
- Operationalized 12 opportunities through pulse surveys and engagement sessions to capture feedback from 120+ HR community members, ensuring every employee’s voice was heard
- Facilitated monthly change agent network meetings, bi-weekly huddle meetings, and organic touchpoints for leaders through coffee chats and office hours as a result of employee feedback
- Provided a future-state plan to build on current momentum
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Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.