Unlock the Power of ServiceNow with Our Expert Guidance
ScottMadden is a trusted partner in advising on implementation and optimization of ServiceNow solutions for transforming organizations. With combined experience of more than two decades, we bring unparalleled expertise to every project, ensuring seamless integration and maximum value for our clients.
Why Choose ScottMadden?
- Proven Expertise: With a track record of successful implementations across various products — including HRSD, ITSM, and more — we have the knowledge and skills to advise on best practices to fully leverage the suite of technology capabilities.
- Tailored Solutions: We understand that every organization is unique. That’s why we take a personalized approach to each project, crafting solutions that align with your specific needs and goals.
- Comprehensive Support: From program management to user experience design, our comprehensive suite of services covers every aspect of the implementation process, ensuring a smooth and successful transition.
Program Development
Expert oversight and guidance to keep your project on track and deliver results on time and within budget.
User Experience
Intuitive and user-friendly design to enhance adoption and drive engagement.
Functional Guidance
Business operating model and outcomes alignment, process redesign.
Change Management
Support to drive cultural change and successful adoption of new processes and technologies.
Program Preparation and Kickoff
Define the governance structure by which the project will be managed. Create and execute the functional plans to establish key milestones.
Process Optimization
Technology should enable and empower the work and workers. In order to have an effective ServiceNow implementation, you should examine your underlying processes by which work is performed. Increase efficiency, reduce redundancy, and enhance the experience.
ServiceNow Implementation
Ensuring organizational readiness by providing sufficient training and change management. Managing the cut-over and go-live of your transformation.
Stabilization
Learn and grow from your technology implementation. Leverage real data and insights to correct assumptions and improve overall experience for customers and the business.
