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Finance Shared Services Uncovered: Trends in Delivery Models, Scope of Services, Staffing, Performance and Technologies

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In December of 2020, ScottMadden’s Brad DeMent and Trey Robinson, delivered a webinar to discuss the results of the latest Finance Shared Services Benchmarking Study.

The following article series (see below) provides an in-depth analysis of financial shared service centers (SSCs) and focuses on key study highlights related to the delivery model, scope of services, staffing, performance, and technologies leveraged.

FINANCE SHARED SERVICES WEBINAR SERIES | ARTICLE 1

Finance Shared Services: Leaders Do A Lot Of Things Right

This article highlights key takeaways from the latest Finance Shared Services Benchmarking Study, including the attributes of top-performing SSCs and historical trends over the last four years of the study.

FINANCE SHARED SERVICES WEBINAR SERIES | ARTICLE 2

Finance Shared Services: Geographic Model, Governance, and Scope

This article provides a snapshot of how shared service centers are currently structured and governed, the key financial processes that are increasingly moving into the scope of SSCs, and the degree of process centralization.

FINANCE SHARED SERVICES WEBINAR SERIES | ARTICLE 3

Finance Shared Services: Technology and Analytics

This article summarizes the practices of top performers and trends regarding technology and analytics, as well as intelligent automation’s value and challenges.

FINANCE SHARED SERVICES WEBINAR SERIES | ARTICLE 4

Finance Shared Services: Global Trends in Financial Shared Service Locations

This article shares key trends and findings related to SSC locational strategy, including growth trends, regional SSC coverage, and key criteria that organizations should consider as they prepare to establish new SSCs. 

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