Gas Delivery Assessment
ScottMadden has worked with a number of utilities to perform strategic assessments and identify opportunities for improvement. Contact us to learn how we can help support your energy and utility solutions.
At a Glance
Current State Analysis
Developed a comprehensive current state analysis that included:
- Summary assessments
- Key findings
- Recommendations
- Supporting documentation
Prioritization
Identified and prioritized improvement initiatives that address significant issues and closed key gaps with leading practices
Tangible Improvements
Determined improvements that would:
- Increase the organization’s effectiveness and efficiency
- Strengthen its compliance
- Reinforce its partnership with internal stakeholders and external customers
Challenge
The gas delivery organization of a large utility was facing increasing challenges such as cost control pressure, uncertain growth potential, heightened competition, and required infrastructure upgrades. The client needed a plan to improve operations and customer services, ensure regulatory compliance, reduce costs, and enable clear communication within the enterprise. ScottMadden was engaged to perform a comprehensive assessment of the organization and its practices to identify opportunities for improvement.
Process
- Conducted an assessment focused on several key elements required for any organization to effectively operate and succeed from mission, vision, and values to strategic focus to accountability, processes, and controls
- Addressed each element on employee understanding and engagement as well as opportunities for improvement
- Synthesized information from multiple sources, including documentation, interviews, and leading practices
- Developed a comprehensive current state analysis that included a summary assessment for each management element along with key findings, recommendations, and supporting documentation
- Validated key findings, ranked recommendations by benefit and level of effort, and determined improvement initiatives
Result
- Enabled the client to understand the overall status and maturity of the gas delivery organization
- Provided a clear roadmap to identify where to best focus management time and attention
- Identified and prioritized improvement initiatives that addressed significant issues and closed key gaps with leading practices
- Determined improvements that would increase the organization’s effectiveness and efficiency, strengthen its compliance, and reinforce its partnership with internal stakeholders and external customers
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Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.