Operational Technology Asset Management
ScottMadden frequently helps organizations with their asset management projects. Contact us to learn how we can help support your cybersecurity solutions.
At a Glance
User-Acceptance Testing
Facilitated user-acceptance testing cycle and managed defect remediation
Asset Management System
Selected, implemented, and launched an asset management system
System Transparency
Increased system transparency and improved solution usability
Challenge
A midsize southwestern utility’s operational technology (OT) division had a highly customized and outdated asset management system that was difficult to use and maintain. OT leadership sought a new asset management tool to achieve necessary functionality while reducing pain points. ScottMadden evaluated the current system’s functionality, assisted with new vendor selection, and communicated process changes to stakeholders.
Process
- Conducted design and configuration sessions to identify system priorities and simplify the decision-making process
- Integrated an asset management system with a work management system to provide visibility into the asset repository
- Facilitated user-acceptance testing cycle and managed defect remediation
Result
- Selected, implemented, and launched an asset management system
- Established a system of record for storing, viewing, and reporting asset details and groupings
- Increased system transparency and improved solution usability
Related Insights
Operational Technology Change Management Process Redesign
Case Study
Our client, a midsized utility, underwent leadership changes and wanted to simplify its operational technology (OT) change management process and supporting system. Executives sought to improve the…
Operational Technology Service Delivery Model
Case Study
A midsize southwestern utility’s operational technology (OT) division needed help maintaining and improving operational area responsiveness to keep pace with industry changes. ScottMadden was engaged in helping…
Cybersecurity Operational Technology Program Development
Case Study
A large electric and gas utility’s enterprise IT cybersecurity group initiated the IT-OT program to address the increasing threat of cyber attacks against OT found in the operating environment.
Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.