Show Filters

Top Results

Talent Acquisition Challenges: Leveraging AI Technology

At a Glance

Requirements Gathering

Gathered requirements from the many TA customers:

  • Hiring managers
  • TA subject matter experts
  • HR tech administrators and owners

Vendor Selection

Facilitated a comprehensive vendor selection process that included:

  • Request for proposal
  • Due diligence
  • Implementation planning
  • Vendor selection

Impact

ScottMadden’s assistance helped the client to:

  • Host more than 400 events nationwide 
  • Schedule interviews with nearly 30,000 candidates in less than three minutes per candidate
  • Send more than 300,000 messages to candidates

Challenge

A food service and facilities management organization faced challenges hiring 80,000 candidates a year. ScottMadden led an assessment of the talent acquisition (TA) organization and discovered low candidate conversion rates, non-efficient processes, and opportunities for enhanced candidate experience. Although there was significant web traffic to the organization’s “Careers” page, the 1.2 million unique visits translated to only 220 applications.

Process

  • Gained a deep understanding of the client’s processes, metrics, business model, and demands
  • Gathered requirements from the TA customers—hiring managers, TA subject matter experts, and HR technology administrators and owners
  • Developed requirements that focused on specific functionality that resolved the identified challenges and aligned with the organization’s HR technology roadmap
  • Identified solutions that were experimental and scalable with low implementation efforts that could quickly yield a high value
  • Facilitated a comprehensive vendor selection process, from issuing the request for proposal through final vendor selection, due diligence, and implementation planning

Result

  • Selected Paradox, a leading conversational AI recruiting software, which met and exceeded the functional requirements and the client’s expectations
  • Collaborated to develop a roadmap to expand the use cases and scale adoption of the new technology across the enterprise
  • To date, the organization has hosted more than 400 events nationwide and has scheduled interviews with nearly 30,000 candidates in less than three minutes per candidate

Related Insights

Let’s Work Together

We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.