Work Activity Analysis for Large University
ScottMadden has helped with a number of organizations achieve efficiencies through operating model improvements. Contact us to learn how we can help support your operational effectiveness projects.
At a Glance
Work Activity Assessment
The assessment provided critical insights into how individuals allocate their time, identifying opportunities to optimize efficiency and align efforts with organizational priorities
Leading Practices
The organization was benchmarked against leading practices to identify gaps, efficiencies, and opportunities for improvement
Financial Savings
Faced with budgetary pressures, the organization achieved significant financial savings through targeted efforts
Challenge
A large state university, facing significant budgetary pressures, aimed to enhance institutional effectiveness and foster a stronger culture of service by ensuring academic support activities and business practices were efficient, responsive, and cost-effective.
Process
- Utilized ScottMadden’s proprietary survey tool to assess work activities of 2,000+ staff, mapping functional responsibilities, work type (strategic, transactional, advisory), and FTE effort
- Analyzed survey data to identify time allocation across target functions, supporting informed, data-driven decisions
- Delivered actionable recommendations and improvement opportunities grounded in leading practices and industry benchmarks
Result
- Improved overall productivity by optimizing resource distribution and aligning workload to business priorities
- Optimized transactional workload allowing an increased focus on strategic initiatives
- Delivered several additional operating model options that would further improve operational efficiency, supported data-driven decision-making, and aligned with industry benchmarks
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Let’s Work Together
We don’t solve problems with canned methodologies. We help you solve the right problem in the right way. Our experience ensures that the solution works for you.