Insights

In the fifth installment of the Employee Engagement Series, we tap into how strong relationships with an employee’s direct manager can increase engagement.

Public power utilities must learn quickly as they manage through these changes in technology, regulation, and operating models. What are the four strategic priorities that should be…

This white paper examines the growing interdependence between the natural gas and electric industries.

The gas delivery organization of a large utility had recently undergone a leadership change and wanted to develop a clear roadmap for the future. ScottMadden performed a…

We’ve talked for decades about disruption in the electric and gas industries. We’ve faced “unprecedented challenges,” existential threats, fundamental policy changes, exponential technology growth, extreme weather events,…

This study is focused on the shared services delivery model and covers topics including delivery model, staffing and performance, technology, and scope of services.

People analytics is the practice of turning disparate employee data into insights that drive business decisions. Discover the three basic principles needed to ethically deliver people analytics…

When implemented, the Public Utility Regulatory Policies Act of 1978 (PURPA) set off a multi-decade period of competitive transition for electricity markets. This article highlights how FERC…

In this white paper, we analyze the primary models of governance used to oversee RPA programs, explore how a center of expertise can support an RPA program,…