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The Energy Industry Update – Volume 24, Issue…

Energy Industry Update

ScottMadden's fall 2024 edition of the Energy Industry Update, is themed "The Distance." The report dives into the pressing issues of renewable resources, extreme weather, and energy…

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2023 Corporate Responsibility Report

Report

This annual Corporate Responsibility Report details the actions ScottMadden took in 2023 to address important societal and environmental sustainability issues that are material to our business operations…

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Setting the Stage for Tomorrow

Pillar

Today, companies are facing the same degree of turbulence as they did while the threat of a recession was looming, making the path to improvement seem long…

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Transmission Implications for Clean Energy Goals

Article

In this report, we discuss several challenges to transmission development in detail, and we offer a few examples of successes and potential paths forward.

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Transitioning Your Business from Recovery to Growth

Article

As companies review their business planning to align with pandemic response, they should do so while integrating potential for Brazil’s future growth. Companies can both manage risk…

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Using Virtual Agents to Streamline Supply Chain and…

Article

VAs can deliver scale and flexibility to allow companies better interaction with their customers and ensure more accurate information flow. Learn key elements and practical use cases…

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VCU Health System Transforms HR Services and Support

Case Study

Healthcare organizations are faced with numerous HR-related challenges and ScottMadden is here to help. This case study explores how VCU Health System achieved improved results with a…

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Transmission Investment: Revisiting the Federal Energy Regulatory Commission’s…

White Paper

This white paper, prepared on behalf of the EEI, reviews the “Two-step” Discounted Cash Flow model to set allowed Returns on Equity for electric transmission investments, as…

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Unlocking the Value of Voice of the Customer…

White Paper

In this article, you will gain insights on trends and lessons learned from more than 20 years of ScottMadden conducting voice of the customer surveys for our…

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Transmission Development – Key Issues to Watch

Report

ScottMadden’s Cristin Lyons joined SNL in 2013 to provide an interactive webinar focused on transmission development.

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Transforming Services in Higher Education

Case Study

This case study explores how ScottMadden assisted a public research university in transforming their shared services to manage their administrative costs and improve their customer service levels.

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The Shared Services Journey: Automation

Pillar

“Automation” has been defined as a myriad of things. RPA, virtual agents, artificial intelligence (AI), machine learning (ML), and process automation are now embedded into organizations. These…

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