Welcome to “Summertime…and Improving Productivity Is Easy: Eight Ways to Increase Employee Engagement,” a ScottMadden eight-part series. Based on a recent Gallup study,[1] we know that approximately 70% of employees are not engaged at work, resulting in lower job...
For more than 10 years, ScottMadden and APQC have gathered benchmarks and trends specific to HR Shared Services through a custom benchmarking study focused exclusively on the shared services delivery model. Courtney Jackson and Karen Hilton, partners in ScottMadden’s...