This is the second article in a series of three focused on intelligent automation in today’s global business services. Article 1: Global Business Services: The Evolving Standard for Global Service Delivery Article 3: How Intelligent Automation Will Impact...
Outsourcing select processes in HR has continued to be a tool employed by many shared services organizations. Experiencing a CAGR of 6%–7% during 2014 to 2016,[1] the HR outsourcing market has maintained an upward growth trajectory, allowing HR shared services...
Introduction There are a handful of states that can be counted on to lead change in our nation’s electric industry. For anyone interested in the progress of grid modernization, Illinois is certainly a place to look. Through a series of forward-thinking legislative...
