Introduction to Comprehensive Delivery Model Evaluation
Modern business requires understanding and optimizing your delivery model to navigate the evolving landscape. ScottMadden offers a multifaceted assessment methodology designed to thoroughly evaluate your organization’s operational effectiveness across various dimensions.
Our Multidimensional Assessment Approach
- Customizable Assessment Components
- Conducting site visits, interviews, and work activity assessments
- Implementing performance metrics and voice-of-the-customer surveys
- Analyzing adherence to leading practices
- Insightful Assessment Outcomes
- Providing comprehensive findings on strategy, staffing, processes, and technology
- Offering actionable improvement recommendations
- Developing a realistic and tailored implementation plan
From Assessment to Execution
Our approach does not just stop at assessment; we extend our support throughout the design and implementation of your new delivery model. We ensure that the recommended improvements are not only achievable but also perfectly tailored to align with your business priorities and operational needs. This comprehensive process offers you invaluable insights into various facets of your organization’s performance, including operations, personnel, stakeholder management, and technology, guiding you toward optimal operational efficiency and improved value to the business.
